Terms & Conditions


OVERVIEW
This website is operated by Daniela Paradeis Lingerie Manufaktur e.U.. Throughout the site, the terms “I”, “me” and “my” refer to Daniela Paradeis.
Daniela Paradeis Lingerie Manufaktur e.U. is registered in Vienna, Austria at Handelsgericht Wien No. FN 436095 t
My registered VAT number is ATU69969938, I am a member of WKO, Damen- und Herrenkleidermacher und Wäschewarenerzeugung.
All prices are in Euro. Daniela Paradeis is an individual enterprise, exempted from VAT, due to the small business law, as defined in §19 UstG.
I offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting my site and/or purchasing something from me, you engage in my “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using my website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. I reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to my website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
My store is hosted on Shopify Inc. They provide me with the online e-commerce platform that allows me to sell my products and services to you.

 

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site.
You may not use my products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services. 

GENERAL CONDITIONS

I reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by me. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

CREATING AN ACCOUNT/ NEWSLETTER SUBSCRIPTION

To make a purchase on my website you are not required to register. You can proceed to checkout as a visitor should you not wish to open an account. However, to be able to use some of the services and features or to be notified of any promotional offers, discounts and/or special events, you may need to create an account or subscribe to my newsletter. You do not need to create an account to subscribe to my newsletter, but can opt to do so once you have created an account and have signed in or while purchasing an item. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. The account password you provide should be unique and kept secure. You must notify info@danielaparadeis.com immediately of any breaches in security or unauthorised use of your account. Should any of your registration information change, you can sign in to your account by clicking on the ‘Log in’ button on the right hand corner of the home page (right next to your cart) and update/edit your personal information, billing and shipping address(s). I may change account requirements from time to time so please check for updates on a regular basis.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

I am not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. I reserve the right to modify the contents of this site at any time, but I have no obligation to update any information on my site. You agree that it is your responsibility to monitor changes to my site.

PRICES

All prices listed are in EURO.  Daniela Paradeis Lingerie Manufaktur e.U. is an individual enterprise, exempted from VAT, due to the small business law, as defined in §19 UstG. The prices of the goods will be as quoted on the website when you confirm your order (when you ‘checkout’) subject to inadvertent technical errors that I will not be liable for. If you later amend your order, the prices charged will be those applicable to the items at the time that the amended order is confirmed.  Please note that as promotions are offered for limited periods of time, subsequent amendments to your order may mean that certain promotions are no longer offered. Prices of goods do not include any delivery charges.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for my products are subject to change without notice. I reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. I shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to my Return Policy. I have made every effort to display as accurately as possible the colors and images of my products that appear at the store. I cannot guarantee that your computer monitor's display of any color will be accurate. I reserve the right, but am not obligated, to limit the sales of my products or Services to any person, geographic region or jurisdiction. I may exercise this right on a case-by-case basis. I reserve the right to limit the quantities of any products or services that I offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of me. I reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. I do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

I reserve the right to refuse any order you place with me. I may, in my sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that I make a change to or cancel an order, I may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. I reserve the right to limit or prohibit orders that, in my sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that I can complete your transactions and contact you as needed. For more detail, please review my Returns Policy.

OPTIONAL TOOLS

I may provide you with access to third-party tools over which I neither monitor nor have any control nor input. You acknowledge and agree that I provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. I shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). I may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via my Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with me. I am not responsible for examining or evaluating the content or accuracy and I do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. I am not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PAYMENT

I accept paypal and SOFORT Banking (DIRECTebanking).

PayPal is an online payment processing company widely used on the Internet to facilitate sales transactions, including credit card payments. When you proceed with making your online purchase and you select PayPal as a method of payment you will be transferred to the PayPal site where your transaction will be processed.

With SOFORT Banking online shopping payments has never been easier! You can use your own online banking login details – convenient and secure. And thanks to the transaction confirmation your order can be processed immediately. Look forward to speedy delivery!

www.danielaparadeis.com is hosted by www.shopify.com All Shopify stores include a 128 bit SSL (Secure Socket Layer) technology Certificate used by the store shopping cart. In addition, Shopify’s e-commerce hosting is Level 1 PCI Compliant.

CANCELLATIONS

If you change your mind about an order you have placed, please contact me as soon as possible via mail at info@danielaparadeis.com within 24 hours of your order including weekends, bank holidays and public holidays. No cancellations can be made after this time.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at my request, you send certain specific submissions (for example contest entries) or without a request from me you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that I may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to me. I am and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. I may, but have no obligation to, monitor, edit or remove content that I determine in my sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead me or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. I take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by my Privacy Policy.

PRODUCT DESCRIPTION

Where possible, I take every care to ensure that the description, compositions and images of my products are correct. However, images, compositions and descriptions of products on my website are not intended to be binding and are intended only to give a general description of the products.
Please note, my products are all handmade therefore the products I send you may vary slightly from the images on my website and other similar products.

Prices are exclusive of VAT, due to the Austrian small business law, as defined in §19 UstG.. Delivery costs will be charged in addition. Prices and availability of products are subject to change without notice. Offers and special promotions are subject to availability.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on my site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. I reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). I undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. I reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

I do not guarantee, represent or warrant that your use of my service will be uninterrupted, timely, secure or error-free.
I do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time I may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Daniela Paradeis, my employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, my liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Daniela Paradeis and my parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or me. You may terminate these Terms of Service at any time by notifying me that you no longer wish to use my Services, or when you cease using my site.

If in my sole judgment you fail, or I suspect that you have failed, to comply with any term or provision of these Terms of Service, I also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to my Services (or any part thereof). 

ENTIRE AGREEMENT

The failure of me to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by me on this site or in respect to The Service constitutes the entire agreement and understanding between you and me and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and me (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

FAIR USE OF INTELLECTUAL PROPERTY

Material from this website may not be re-used without written permission. All content, pictures, photographs and copy are the property of Daniela Paradeis Lingerie Manufaktur e. U.. I reserve my legal rights to take such steps as necessary to protect my customers and intellectual property. Vigorous legal action will be taken against any infringement of this copyright.

FORCE MAJEURE

If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes or civil commotion, it shall notify the other and the first party’s obligations under these Terms shall be suspended until it notifies the other party of the end of such event of Force Majeure.

GOVERNING LAW

These Terms of Service and any separate agreements whereby I provide you services shall be governed by and construed in accordance with the laws of Handelsgericht Wien.

INTERNATIONAL CUSTOMERS

If products are being ordered from outside Daniela Paradeis’ country of residence, import duties and taxes may be incurred once your goods reach their destination. I am not responsible for these charges and I undertake to make no calculations or estimates in this regard.  If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures.  As the purchaser of the products, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported.  Please be aware that goods may be inspected on arrival for customs purposes and I cannot guarantee that the packaging will be free of signs of tampering.

DELIVERY

Any dates specified by Daniela Paradeis for delivery of your order are intended to be an estimate only. If no date is specified, delivery shall be within a reasonable time. Subject to the other provisions of these terms, I shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods nor will any delay entitle the buyer to terminate or rescind the contract unless the delay exceeds 60 days.

RETURNS

All goods returned to Daniela Paradeis, whether incorrectly supplied, unwanted, damaged, or faulty, will only be accepted if they are within warranty. Goods must be returned complete, including all packaging, unworn and in an acceptable condition. I will aim to refund unwanted items within 14 days from the receipt of the returned goods. Should you wish to return an item for refund or exchange you should notify me within 7 days after the day on which delivery was made. After this 7 day period I can offer exchanges on products up to 30 days after purchase. Please note that the cost of sending it back must be met by you, the customer. For my full delivery and returns policy, please go to the Delivery & Returns page.

ONLINE DISPUTE RESOLUTION

Please click here for the online dispute resolution: http://bit.ly/1PZEA1g

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

I reserve the right, at my sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to my website. It is your responsibility to check my website periodically for changes. Your continued use of or access to my website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

CONTACT INFORMATION

As always- I am here to help! Just email me at info@danielaparadeis.com or contact me via the contact form or livechat at the website from 10:00am to 5:00pm, Monday to Friday!


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